What is Spokeo People Search? Find Out If it’s Right for You in Our Spokeo Review

In the world of background check and public records search websites, Spokeo people search is the most mild-mannered. Instead of promoting finding a possible secret criminal past on someone, it’s more about searching long-lost relatives or celebrities.

what is spokeo

Spokeo also offers Enterprise for business customers, which we haven’t seen on other records search websites like Spokeo.

The internet has made it easier than ever to retrieve all kinds of data. Social media sites like Facebook have connected millions with old classmates. Public criminal records that used to be stored in filing cabinets are now accessible online.

Spokeo is one of the multiple public records search websites that have popped up over the last several years. They allow you to access reports that include a person’s background information, including their phone number, civil judgments, and past addresses.

But, is Spokeo legit? What kinds of information can you get? Many people wonder about the type of information Spokeo and websites like Spokeo will uncover, both about other people and themselves.

We’re going to answer those questions and more in this AdvisoryHQ News Spokeo review. We’ll also tell you about the Spokeo opt out process, to remove yourself from their database and whether or not you can get a free Spokeo account.

Do you want to find out more about this “nice guy” people search? Continue on for everything you need to know about Spokeo search!

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AdvisoryHQ Spokeo Review | What is Spokeo Search?

Spokeo people search is used by 18 million visitors per month. The company was founded in 2006 by four Stanford University graduates.

If you’re wondering “Is Spokeo legit?” or “Is Spokeo safe?”, you’ll be interested to know that they have garnered a few recognitions, such as Technology Company of the Year (Asian Business Association), and being named to Deloitte’s North American Technology Fast 500.

What is Spokeo Used For? (and What Shouldn’t You Use it For?)

In AdvisoryHQ’s review of what Spokeo recommends you to use it for, we found that they have some “dos and don’ts” when it comes to using Spokeo search. For example, they state it’s strictly prohibited to use their platform for employee screening.

Do use Spokeo people search for:

  • Research of unknown callers
  • Research to learn more about a date
  • Research on a new business partner
  • Research of a new neighborhood you’re moving to
  • To reconnect with lost family and friends

Don’t use Spokeo people search for:

  • Credit checks
  • Tenant background checks
  • Screening employees
  • Insurance screening
  • Any purpose specified in the Fair Credit Reporting Act (FCRA)

How Does Spokeo Work?

Spokeo search and websites like Spokeo work on a monthly subscription model. You don’t just purchase one report, instead you purchase a monthly (or multiple months) membership that allows you to search for multiple reports during that time.

There are add-on fees for different types of information, which we’ll get into in the Spokeo review of pricing section.

You can easily get your feet wet by browsing the Spokeo People Search Directory Database that gives you common names to click through.

You also have the option to put a name, phone, email, username or address in the search bar at the top of the site to start a search.

You’ll initially get a few basics like birthdate, where they’ve lived, and relatives. For more than that basic information, you’ll find an “unlock profile” button. Then you’ll be taken to the membership subscription page.

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Can I Get a Free Spokeo Account?

You can sign up for a free Spokeo account through the Spokeo app and get limited benefits without having to pay anything. We’ll go through Spokeo app reviews later in this review. For now, we’ll tell you what you get with the free Spokeo account.

A nifty feature with a free Spokeo account is the ability to see a name listed, and photo if available, for those pesky “unknown” callers. This also helps you identify and block scammers, telemarketers or just ignore unwanted calls.

What is Spokeo’s paid membership benefit? You can:

  • Search through their 12 billion+ records
  • Find missing information for contacts in your address book
  • Monitor a profile and get updates when new info is added

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How Much are Spokeo Search Memberships?

If you’re worried and wondering, “Is Spokeo a scam?” we can tell you that they have some of the lowest pricing that we’ve seen from people search engine sites.

When you click that “unlock profile” button, you’ll get to their consumer pricing page. If you’re looking for the Enterprise membership for business pricing, they ask companies to call for more information.

Spokeo People Search Membership Pricing:

  • $13.95 for 1 month
  • $23.85 ($7.95/month) for 3 months

Additional Add-Ons:

  • $2.95 each to search court or historical records

The FAQ section mentions that searches are not unlimited, you get a certain amount per month (not listed until you sign up) and unused ones will roll over to the next month.

Is Spokeo safe to use for a free trial? The company does state their website is safe and completely confidential. While Spokeo doesn’t mention any trial program, we did find mention of a 7-day trial for $0.95 on a few Spokeo reviews sites, so you may want to check around if this is still an option or just a temporary promotion.

With any trial or membership, remember that it’s monthly, so you’ll need to cancel your Spokeo Membership Plan if you don’t want to be continually charged.

Spokeo Review of Business Membership

Spokeo Enterprise for businesses is designed to help them prevent fraud by doing things like searching the identities of individuals placing online orders or to confirm data before a business transaction.

The Enterprise version allows multiple users on one account and pricing is based upon the number of searches per month, starting at 200 searches.

Positive & Negative Spokeo Reviews (How Well Does Spokeo Work?)

The low cost, as compared to other websites like Spokeo, makes people wonder a few things. Like, “Is Spokeo legit?” and “Is Spokeo a scam?”. We’ve looked through multiple Spokeo reviews to bring you the answers you’re looking for.

We’ll touch on what people that have used Spokeo search have to say about this people search and whether it gave them good information or not.

First, let’s see how Spokeo review & ratings sites rate this people search engine.

Online Ratings Sites Spokeo Reviews:

  • Better Business Bureau (BBB) – 3.8 out of 5
  • ConsumerAffairs – 1.8 out of 5
  • Sitejabber – 1.2 out of 5
  • Top Ten Reviews – 6 out of 10

Now, we’ll hear from people that have used Spokeo search and what they have to say in their Spokeo reviews. How does Spokeo work for them? What are the positives and negatives? Would they recommend it?

We’ll start with positive Spokeo reviews, then take a look at the negative ones.

Spokeo Reviews | The Good/Positive

  • In a Spokeo review at the BBB, the reviewer initially had difficulty working their account. They praised the exceptional customer service. A Spokeo representative called to help them out and even gave them a 6-month free trial to make up for the issue.
  • A business user found the service very easy to use. In their Spokeo review, they said they easily found a person’s phone number for a job contact and that the customer service response was quick and courteous.
  • Another happy client was pleasantly surprised to get a refund of the ½ month they didn’t use their account. They though they’d taken steps to cancel the Spokeo account, but had not and the company was proactive about their refund.
  • A parent credits Spokeo people search with helping them head off a bad situation for their child. They were able to look up a stranger by a phone number on the Spokeo app and find out their real age just in time.

Spokeo Reviews | The Bad/Negative

  • One Spokeo reviewer wanted to use the service to find his girlfriend’s address to send her flowers and was unhappy about having to cancel the Spokeo account to keep from being billed monthly and also that the information he got was outdated.
  • Another Spokeo review thought there was a Spokeo scam because of the poor quality of information returned on them and their family. They said even their birthdate, which was listed on social media sites, was wrong.
  • More than a few Spokeo reviewers were upset because they weren’t aware that they’d be billed monthly for the service and thought it was a one-time purchase. Many also noted that the customer service was good and they were able to get a refund for the latest billing, some even for more than one month’s billing.
  • A person that requested a Spokeo opt out for their information, said it was gone from the site after they made the request, but a year later it was back and some of it was inaccurate. If asked, “Is Spokeo safe?” they’d answer, “No.”.

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How Do You Cancel a Spokeo Membership?

If you’re just going to Spokeo for one particular search, you’ll need to remember to cancel the Spokeo Membership if you don’t want to be continually billed.

We found quite a few unhappy reviews of Spokeo that wondered what is Spokeo’s monthly charge because they didn’t realize it was a monthly subscription and that they had to cancel or delete a Spokeo account to stop the charges.

If you want to cancel your Spokeo account, it’s pretty easy. You can:

  • Login to your account, go to the memberships area and click “cancel”
  • Call their toll free number (1-888-906-0849)
  • Email their customer support
  • Ask for assistance to cancel or delete a Spokeo account on their live chat

Spokeo Opt Out | How Does it Work?

If you want to remove your information from the search results on the site you can choose the Spokeo opt out to request that it be deleted.

spokeo reviews

Just understand that it may not be a permanent removal (as one Spokeo review mentioned) and it won’t remove it from the public records databases that Spokeo pulls information from, meaning it could show up on other websites like Spokeo.

Here is the step-by-step process for Spokeo’s opt out:

  • Locate your listing on the site that you’d like to remove
  • Right-click on the listing and select “Copy link address”
  • Go to the Spokeo opt out page
  • Paste the URL you copied into the box
  • Provide your email address to receive a verification
  • Click the “I’m not a robot” captcha

Spokeo App Review

The Spokeo app is currently only available on Android devices, but the company states on their help page that they’re working on an iOS version for Apple devices.

At the Google Play store, the Spokeo App has a 4.1 rating out of 5 from 793 Spokeo reviews.

They mainly market their app to stop unwanted calls. To do that, you can sign up for a free Spokeo account. If you want to do more with the app, like search out information on people, you’ll have to sign up for a paid membership account.

Some reviews of the Spokeo app say it works well, others say it doesn’t give them any information. However, some that aren’t happy with lack of info may have a free Spokeo account, not realizing that they have to pay for more details.

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AdvisoryHQ’s Spokeo Review Conclusion

If you’re looking for a “kinder” people search, then Spokeo is definitely a good pick. Though you may not get as much criminal background information (without paying an add-on fee), they do have the best prices we’ve found for this type of service.

Their customer service consistently receives exceptionally high marks in Spokeo review after review, even the unhappy reviews stated they got their refunds. Business customers will also be pleased to know they help you with searches if you aren’t sure how to get started.

The most negative remarks we saw were about lack of or incorrect information. This is a common issue with many websites like Spokeo because they depend upon public information databases that have differing quality standards.

Not knowing to cancel a Spokeo account was another complaint. But we found the company is pretty clear that you’re signing up for a monthly subscription service on the payment page. While a Spokeo monthly subscription can be cancelled at any time, in order to permanently delete your account, you’ll need to contact their customer service.

For the price, this is one of the top people search services you can find out of others that we’ve reviewed. We also found in our Spokeo review that they get the best ratings and remarks about their excellent customer support.

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Image sources:

  • https://www.spokeo.com/    
  • https://play.google.com/store/apps/details?id=spokeo.com.spokeomobile&hl=en_US    

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