Intro – First Citizens Bank Reviews & Ranking

First Citizens Bank was recently ranked and reviewed by AdvisoryHQ as a top rated banking firm. Firms on our top rated lists were selected after they successfully passed AdvisoryHQ’s groundbreaking, four-step banks and credit unions selection methodology

Click here for a step-by-step breakdown of the methodology and selection process used during our First Citizens Bank review: AdvisoryHQ’s Methodology for Selecting Top Banks and Credit Unions.

The First Citizens Bank review below provides a detailed assessment, including some of the factors used by AdvisoryHQ News in its ranking and selection of First Citizens Bank.

First Citizens Bank Reviews

Headquartered in Raleigh, NC, First Citizens Bank, is a wholly-owned subsidiary of First Citizens BancShares, Inc. From its founding over a century ago, the bank has operated on the values of integrity, sound decisions, and listening to its customers.

One of the factors that make First Citizens one of the top banking firms is its strong commitment to its customers. As stated in its mission, First Citizens operates on the principle, “Forever First®,” demonstrating its commitment to helping individuals, families, and businesses build their financial future.

first citizens bank review

First Citizens Bank Review 2020-2021

Additionally, our First Citizens Bank review found that the firm is deeply committed to the communities it serves. A prime example is its partnership with Teen Cancer America.

This partnership is just one example of how First Citizens Bank makes a difference in its communities and touches the lives of thousands of Americans.

Another indicator of the best banking companies are the awards that they receive. Our First Citizens bank reviews of accolades found that the bank continues to receive national awards every year for excellence in banking.

See Also: First-Rate Tucson Credit Unions & Banks

Key Factors Leading Us to Rank First Citizens Bank as One of the 2020-2021 Top Banking Firms

Upon completing our detailed reviews, First Citizens Bank was included in AdvisoryHQ’s ranking of the 2020-2021 best banking companies based on the following factors. 

First Citizens Bank Reviews | International Payments & First Citizens Bank Currency Exchange

As one of the best banking companies, First Citizens recognizes the financial challenges and opportunities in today’s globalized world. That’s why it provides First Citizens Bank currency exchange and international payment services.

This service allows customers to buy and exchange foreign currency at First Citizens branches and purchase traveler’s checks. However, as anyone who has tried to send and receive foreign payments knows, it is not always easy.

First Citizens is unique is in its commitment to helping its customers handle foreign payments quickly and efficiently. If you have a foreign check to cash, you can visit First Citizens Bank to find out how you can access funds quickly by getting immediate credit.

The ability to handle a foreign check is a big convenience offered through First Citizens Bank currency exchange and foreign payments service.

You can also visit a branch to obtain foreign drafts as an alternate means for transferring funds internationally, making First Citizens one of the top banking firms for customers that frequently deal with foreign transactions.

Don’t Miss: Where to Bank in Kansas City

All-in-One Change Management Tools

Top Rated Toolkit for Change Managers.

Get Your Change Management Tool Today...

First Citizens Bank Reviews | eStatements for Free First Citizens Bank Checking

eStatements are becoming the norm in our digital society.  Many people prefer not to receive a paper statement that they have to later shred and would rather access their First Citizens Bank checking statement online.

Our First Citizens Bank review found that customers can benefit from the institution’s free checking account simply by signing up to receive eStatements.

With eStatements, you’ll minimize paper waste and can also enjoy a First Citizens Bank checking account without any service fee. It’s a win-win with this top ranked banking firm.

You can compare the free First Citizens checking account option with its other checking accounts below.

first citizens bank reviews

First Citizens Bank Reviews

First Citizens Bank Reviews | Investment Resources

One of the additional services that make First Citizens one of the best banking companies is that it offers financial planning services through First Citizens Wealth Management.

Many bank account holders do not actively think about how the global economy impacts financial institutions and their holdings or their own finances and plans for the future.

For the savvy consumer, First Citizens boasts a website full of timely informative briefings, available through its Market Outlook page. This page includes a wide variety of resources, including:

  • Weekly market perspectives
  • Advice and planning
  • Calculators
  • Planning tools

Our First Citizens Bank review found that the investment services offered cover needs such as expanding wealth, preserving wealth, transitioning wealth, and institutional trust.

First Citizens Bank Reviews | Home EquityLine of Credit

The Home EquityLine of Credit offered by First Citizens Bank allows you to borrow against the equity you have built in your home.

By doing so, you’ll have access to funds quickly, when you need them. A Home EquityLine of Credit can be used for anything you choose.

As one of the best banking companies, First Citizens offers multiple benefits with its Home EquityLine, including:

  • Competitively low rates
  • Complimentary Premier or Prestige First Citizens Bank checking
  • Overdraft protection
  • Flexible payment options
  • Convenient access to funds with checks
  • Potential tax deduction for interest

Related: Top Banks & Credit Unions in Denver

Rating Summary

With more than 500 individual branches throughout the U.S. from Florida to Washington state, First Citizens Bank is both one of the top banking firms in the U.S. and one of the largest.

Our First Citizens Bank review found that this firm offers multiple options for both personal and business banking alike, as well as a full range of investment services. This gives account holders one place to go for multiple financial needs.

With a strong dedication to community support and flexible loan options, First Citizens bank earns a 5-star rating as one of the best banking companies to consider opening an account with in 2020-2021.

In addition to reviewing the above First Citizens Bank review, you can click on any of the links below to browse exclusive reviews of AdvisoryHQ’s top rated banking firms:

Rate Table Disclaimer

Click here to read AdvisoryHQ’s disclaimer on the rate table(s) displayed on this page.

Image Sources:


AdvisoryHQ (AHQ) Disclaimer:

Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Review AdvisoryHQ’s Terms for details. Also review each firm’s site for the most updated data, rates and info.

Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Click to view AdvisoryHQ's advertiser disclosures.

Review Date
Item Reviewed
Bank Review - First Citizens Bank
Author Rating
Item Name
First Citizens Bank