Intro – Citibank Reviews & Ranking

Citibank was recently ranked and reviewed by AdvisoryHQ as a top rated bank. Firms on our top rated lists were selected after they successfully passed AdvisoryHQ’s ground-breaking four-step banks and credit unions selection methodology

Click here for a step-by-step breakdown of the methodology and selection process used during our Citi Bank review: AdvisoryHQ’s Methodology for Selecting Top Banks and Credit Unions.

Below we have provided a detailed review of Citibank, including the specific factors we used in our decision-making process.

Citibank Review

When considering the leading banking institutions, Citibank is certainly at the top of that list.

Citibank is a global institution with a presence in over 160 countries. This bank has roughly 200 million customer accounts as one of the best banking firms in the US and many other cities throughout Asia, Europe, the Middle East, Africa, Latin America, and North America.

Recently, Citibank was recognized for the second year in a row as #1 in customer satisfaction by ACSI from 2016-2017, marking this top banking firm’s commitment to providing high-quality banking services.

citibank reviews

Review of Citibank

Key Factors Leading Us to Rank Citibank as One of the Top Banking Firms in 2018

Upon completing our review of Citibank, we have included Citibank in our ranking of this year’s top banking firms based on the following criteria. 

Citibank Review | Access Account

Citi, one of the best banking companies, features many different checking account options to meet a range of distinctive needs. One such option is the Access Account, which lets customers bank on their own terms from almost anywhere.

Our review of Citibank found that the Access Account is affordable and checkless, offering digital access and no overdraft fees.

Users of the Access Account can bank online and on a mobile device any time for free, and they can use their Citibank Debit Card instead of cash. There are also several ways to avoid the $10 monthly service fee, making it easy for customers to keep banking affordable and convenient.

Citibank Review | Citigold Interest Checking

As well as the simple and highly convenient Access Account, Citi also offers the signature Citigold checking account, which is a premium offering designed to offer users the highest reward levels.

Citigold comes with no overdraft protection transfer fee, unlimited refunds on ATM fees for Citigold account holders with $200,000 in combined average balances, and participation in the Citi ThankYou® Rewards program.

While Citigold will not be right for every customer, it’s worth noting that there are clear advantages for investors and those who can afford to keep a large balance in their account. These include:

  • Access to your own personal wealth management team, including a Relationship Manager and a Personal Wealth Management Financial Advisor
  • In-depth financial guidance with Citi Clarity® One-on-One
  • Access to market insights and world-class investment capabilities

Other benefits that come with this account include preferred pricing for select loans and credit lines, no foreign transaction fees when using an ATM or your debit card abroad, and preferred interest rates on certain deposit products.

Citibank Reviews | Financial Education on Wealth Management

Citi strives to be not just a bank offering financial products and services, but also a source of valuable resources and education. One area of financial literacy that this leader among banks focuses on is wealth management.

Our Citibank review found that they offer many guides related to wealth management, including not just tools, videos, and simple, easy-to-understand tips.

Some of the topic areas include personal finance, homeownership, investing, and retirement as well as materials related to kids and college and insurance and taxes.

Citibank Reviews | Citi ThankYou® Rewards

To reward customers for their relationship with the bank, Citi offers the ThankYou® Rewards program, which is available through both banking and credit card accounts.

Participants are eligible to earn points for qualifying products and services, and they can then redeem them for gift cards, products, travel, cash, and more.

For checking account customers, it’s possible to enroll in the ThankYou® program by setting up one qualifying direct deposit and one qualifying bill payment each statement cycle.

The program is available to credit card customers who have the ThankYou® Preferred Card, ThankYou® Premier Card, and the Prestige® Card.

Points don’t expire, there’s no cap on how many points can be earned, and customers can even use ThankYou® points in conjunction with online bill pay to apply earned points directly towards payments.

Rating Summary

As one of the best banking companies, Citibank places a strong emphasis on customer satisfaction, affordability, convenience, and variety.

With proven success in helping customers improve their financial health—and a wide array of products and services—Citibank is one of the best banking companies to consider partnering with this year.

Related: Simple Bank Review – What You Need to Know About Simple Banking (Checking, Pros & Cons)

In addition to reviewing the above Citibank review, you can click on any of the links below to browse exclusive reviews of AdvisoryHQ’s top rated banking & credit union firms:

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