Intro – Citibank Reviews & Ranking

Citibank was recently ranked and reviewed by AdvisoryHQ as a top rated bank. Firms on our top rated lists were selected after they successfully passed AdvisoryHQ’s ground-breaking four-step banks and credit unions selection methodology

Click here for a step-by-step breakdown of the methodology and selection process used during our Citi Bank review: AdvisoryHQ’s Methodology for Selecting Top Banks and Credit Unions.

Below we have provided a detailed review of Citibank, including the specific factors we used in our decision-making process.

Citibank Review

When considering the leading banking institutions, Citibank is certainly at the top of that list.

Citibank is a global institution with a presence in over 160 countries. This bank serves over 100 million customers as one of the best banking firms in the US and many other cities throughout Asia, Europe, the Middle East, Africa, Latin America, and North America.

As one of the world’s top banking firms, Citibank services approximately 90% of global Fortune 500 companies and has been recognized with awards such as:

  • World’s Best Bank for Corporates
  • World’s Best Bank for Transaction Services
  • World’s Best Consumer Mobile Bank

Citibank Reviews

Review of Citibank

Our Citibank reviews of bank highlights takes us into the variety of accounts that you can open at Citibank and why some people think they’re better than others. Whether you’re opening a Citi savings account or Citi checking account, this top banking firm gives you personalized options and features.

And if you’ve been wondering about the rewards program, we’ve also got a Citi Double Cash Card review too!

See Also: PNC Bank Reviews | What You Should Know About PNC

Key Factors Leading Us to Rank Citibank as One of the Top Banking Firms in 2020-2021

Upon completing our review of Citibank, we have included Citibank in our ranking of the 2020-2021 top banking firms based on the following criteria.

Citibank Review | Access Account

Citi, one of the best banking companies, offers customers their choice of Citi checking account from options to meet a range of distinctive needs. One such option is the Access Account, which lets customers bank on their own terms from almost anywhere.

Our review of Citibank found that the Access Account is affordable and checkless, offering digital access and no overdraft fees.

Users of the Access Account can bank online and on a mobile device any time for free, and they can use their Citibank debit card instead of cash. There are also several ways to avoid the $10 monthly service fee on this Citi checking account, making it easy for customers to keep banking affordable and convenient. These include:

  • Making one qualifying direct deposit or bill payment per statement period
  • Or maintaining a $1,500+ combined average monthly balance in eligible linked accounts

Don’t Miss: TCF Bank Review | What You Should Know About TCF Bank

Citibank Review | Citigold Interest Checking

As well as the simple and highly convenient Access Account, Citi also offers the signature Citigold checking account, which is a premium offering designed to give customers the highest reward levels as well as their own dedicated team.

This Citi checking account comes with no overdraft protection transfer fee, unlimited refunds on non-Citi ATM fees for Citigold account holders with $200,000 in combined average balances.

While Citigold will not be right for every customer, it’s worth noting that there are clear advantages for investors and those who can afford to keep a large balance in their account. These include:

  • Access to your own personal wealth management team, including a Relationship Manager and a Personal Wealth Management Financial Advisor
  • Preferred pricing and rates on select products and services
  • Access to market insights and world-class investment capabilities
  • Exclusive travel services such as Citigold Home Connect and access to the Citigold Lounge

Citibank reviews of additional benefits that come with this high-end Citi checking account show that there are quite a few. These include preferred pricing for select loans and credit lines, no foreign transaction fees when using an ATM or your debit card abroad, and preferred interest rates on certain deposit products.

Citibank Reviews | Financial Education on Wealth Management

Citi strives to be not just a bank offering financial products and services, but also a source of useful resources and education. One area of financial literacy that this leader among banks focuses on is wealth management.

Our Citibank review found that they offer multiple helpful guides related to wealth management, including online tools, videos, and simple, easy-to-understand tips.

Some of the topic areas include personal finance, homeownership, investing, and retirement as well as materials related to kids and college and insurance and taxes.

All-in-One Change Management Tools

Top Rated Toolkit for Change Managers.

Get Your Change Management Tool Today...

Citibank Reviews | Citi ThankYou® Rewards

To reward customers that have a Citi savings account with checking account package, Citibank checking account, or credit card for their relationship with the bank, Citi offers the ThankYou® Rewards program, which is available through both banking and credit card accounts.

Participants are eligible to earn points for qualifying products and services, and they can then redeem them for gift cards, products, travel, cash, and more.

For checking account customers at Citibank, it’s possible to enroll in the ThankYou® program by setting up one qualifying direct deposit and one qualifying bill payment each statement cycle.

The program is available to credit card customers who have the Citi ThankYou® Preferred Card, Citi Premier™ Card, and the Citi Prestige® Card.

Points don’t expire, there’s no cap on how many points can be earned, and customers can even use ThankYou® points in conjunction with online bill pay to apply earned points directly towards payments.

Citibank Reviews | Citi Double Cash Card Review

One of the popular Citibank credit cards is the Citi® Double Cash Card, which offers a 2% cash back reward on every purchase. You get 1% when you make a purchase with the card and 1% when you pay for those purchases.

Our Citi Double Cash Card review found that this card is also great if you want to do a balance transfer with an introductory 0% APR for 18 months. Though balance transfers don’t earn cash back.

Some additional benefits found in our Citibank review of the Double Cash Card:

  • No annual fee
  • No caps
  • No category restrictions
  • Redeem cash back for checks or statement credits
  • 24 Hour Fraud Protection
  • Citi® Identity Theft Solutions
  • The Lost Wallet® Service

Related: Regions Bank Ranking & Review

Rating Summary

Citibank has an award-winning reputation for making banking easy and convenience for their customers and providing great banking experiences.

In Citibank reviews of their multiple Citibank savings account, checking account, investment, and credit card services, one thread that is evident in all is the ability to choose a solution that’s just right for you.

This personalized service along with their cutting-edge technology that makes mobile and online banking seamless, score Citibank a 5-star rating as one of the best banks to trust with your finances.

In addition to reviewing the above Citibank review, you can click on any of the links below to browse exclusive reviews of AdvisoryHQ’s top rated banking & credit union firms:

Rate Table Disclaimer

Click here to read AdvisoryHQ’s disclaimer on the rate table(s) displayed on this page.

Image source:


AdvisoryHQ (AHQ) Disclaimer:

Reasonable efforts have been made by AdvisoryHQ to present accurate information, however all info is presented without warranty. Review AdvisoryHQ’s Terms for details. Also review each firm’s site for the most updated data, rates and info.

Note: Firms and products, including the one(s) reviewed above, may be AdvisoryHQ's affiliates. Click to view AdvisoryHQ's advertiser disclosures.

Review Date
Item Reviewed
Bank Review - Citibank
Author Rating
Item Name