Ameriprise Insurance Reviews: What Is Ameriprise Insurance?
Ameriprise Insurance is a branch of Ameriprise Financial, which is a full-service financial services company that encompasses not only insurance but also wealth management, asset management, annuities, and estate planning.
Ameriprise Insurance offers five different types of insurance coverage:
- Automobile insurance
- Home/Condo insurance
- Renters Insurance
- Umbrella insurance
- Specialty insurance
Ameriprise Insurance’s parent company, Ameriprise Financial, was founded in 1894 by John Tappan. Tappan’s vision was to help “ordinary Americans achieve their financial dreams and feel confident about their futures.”
Image Source: Ameriprise Insurance
According to their website, Ameriprise Financial has honored every financial obligation to their clients throughout every depression or recession without having to take a bailout from the government. This proves they’re financially secure and this fact can be comforting for prospective clients.
Because Ameriprise Insurance is such a large and longstanding company, there are plenty of Ameriprise insurance reviews online to assist interested buyers in making an informed decision.
In this article, we’ll not only look at exactly what Ameriprise auto and home insurance consists of, we’ll also examine Ameriprise car insurance reviews, Ameriprise home insurance reviews, and other types of Ameriprise insurance reviews. In the end, you’ll have enough information to decide if working with Ameriprise Insurance is worth it for you.
Ameriprise Insurance Reviews | Auto Insurance
Ameriprise auto insurance covers many different automobile accidents and issues resulting from accidents. They offer:
- Comprehensive coverage
- Collison coverage
- Towing Reimbursement/Roadside Assistance Coverage
- Rental reimbursement coverage
- Bodily injury liability coverage
- Property damage liability coverage
- Uninsured and underinsured motorists coverage
- Medical expense coverage
- Personal injury protection coverage
- New car replacement and GAP insurance coverage
You can view the details of each Ameriprise auto insurance coverage here.
In addition to this wide range of coverage, Ameriprise Insurance also offers hassle-free claims where customers can report an accident 24 hours a day, seven days a week. They can also pick their own repair shop and use one of Ameriprise Insurance’s preferred car rentals.
According to their website, 95% of customers say their claims experience was “better than expected.” However, it’s important to consider Ameriprise auto insurance reviews in addition to customer satisfaction claims listed on Ameriprise’s site when considering signing up for their auto insurance.
Ameriprise Auto Insurance Reviews
Credio gives Ameriprise auto insurance a smart rating of 89. This comprehensive Ameriprise auto insurance review also say that the pros of this company are the variety of services and low premiums. Alternatively, this Ameriprise insurance review also states the cons include poor claims processing and inconsiderate adjusters, a stark contrast to their claim that 95% of customers have better than expected claims experience.
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A short review of the Ameriprise auto insurance reviews on their BBB profile shows that the company has an A+ rating and 66 customer reviews. Of those 66 Ameriprise insurance reviews, 58 are negative experiences and mostly revolve around issues of having a poor claims experience.
hat being said, their BBB profile also shows a total of 188 Ameriprise insurance reviews showing complaints being closed in the last 3 years, which proves that they promptly respond to any customer who has an issue with their service. Many of these are Ameriprise auto and home insurance reviews.
Ameriprise Insurance Reviews | Home/Condo
Ameriprise homeowners and condo insurance benefits covers much more than the average insurance policy. In addition to covering your home from burglary and disaster, they also cover the following:
- Identity theft protection
- Stolen credit card use or check fraud protection
- Food spoilage protection
- Lock replacement expense protection
While other companies may charge extra for these types of coverage, Ameriprise includes these in their basic coverage at no additional cost to the customer. View more details about those coverages here.
In addition to having non-customary coverages included in their basic home/condo insurance coverage, they also offer discounts for the following:
- Age of home discount – the newer the home, the greater the discount
- Claims free discount – discount for clients who haven’t filed a claim in 5 years
- Home safety features discounts – discounts for homeowners who’ve installed safety features such as smoke alarms, deadbolt locks, and security alarms
- Tenure discounts – Policy anniversary discounts
- Multi-Product Discounts – Discounts for those with two or three insurance policies with Ameriprise Auto & Home Insurance or for those with a relationship with Ameriprise Financial
- Rennovation discounts – They offer discounts for roof replacements, heating and cooling rennovatons, electrical rennovations and plumbling renovations.
- 55+ and retired discount – Discount for those age 55 and older who have retired from full-time work
Read more about their home/condo insurance discounts here. A home is one of the most important assets a person can own, so be sure to review any Ameriprise homeowners insurance reviews when considering Ameriprise home insurance.
Ameriprise Home Insurance Reviews
Many of Ameriprise’s auto insurance holders are also Ameriprise home insurance customers. Ameriprise Insurance’s BBB profile has a large assortment of both positive and negative Ameriprise auto and home insurance reviews. Here’s a positive Ameriprises auto & home insurance review.
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“I was an Ameriprise Insurance customer for 13-years, from 9/1997 to 10/2009, and was served graciously each and every time. I had a number of automotive and homeowner claims, and in each instance they paid without any hassles. Most astonishingly, in those 13-years, they never raised my rates–not even after I had a car catch on fire. Regardless of what time of day I called, Ameriprise representatives were always very helpful, responsive and courteous when I called.” – Ameriprise Insurance Customer
Here’a just one of the many negative Ameriprise home insurance reviews:
“These jokers sent me a letter of cancellation because I had one claim, which was less than $400 and they did not even pay, and they said my credit score was too low because my oldest credit account is too new. My credit score, verified by Equifax is ***! I am ** years old and have had excellent credit since I was 18! I've had homeowners insurance for 31 years and I've NEVER had a paid claim. These guys are a serious joke! Beware! No one there can help answer any questions about this and they are not worth my time.” – Ameriprise Insurance Customer
Even though negative customer responses can be harsh, it’s important to take into consideration all of the benefits and reviews of Ameriprise Insurance as a whole.
Ameriprise Insurance Reviews | Renters Insurance
Similar yet different from Ameriprise homeowners isurance, Ameriprise’s renters insurance has a broad selection of covered items as well:
- Personal Property
- Liability Coverage
- Medical Payments to Others Coverage
- Additional Living Expenses – Additional coverage for housing and other living expenses should your home be destroyed by a fire or natural disaster
It is also important to note that coverage for things like personal injury to others or high-value items are additional and are not covered under the limited coverage policy. To read more about Ameriprise’s renters insurance, go here.
There are not many Ameriprise insurance reviews in relation to their renters insurance online; however, Ameriprise homeowner ratings should be beneficial in deciding whether or not their rental insurance is a good fit for you.
Ameriprise Insurance Reviews | Umbrella Insurance
Ameriprise Insurance also provides Umbrella Insurance, which is additional coverage for your auto, home/condo, or renters insurance. This protects policy holders from being responsible for extensive medical fees and lawsuits that go above and beyond what their initial policy covers. Umbrella coverage from Ameriprise Insurance runs from $1 million to $5 million.
Read more about Ameriprise’s Umbrella Insurance coverage here.
Ameriprise Insurance Reviews | Specialty Insurance
Last but not least, Ameriprise Insurance provides specialty insurance for ATVs, motorcycles, boats, pets, and floods. This type of insurance would be only applicable to a small number of customers, and as a result, there are not many reviews on this type of coverage. They offer the following types of specialty insurance:
- Boat Insurance
- Collector Car Insurance
- Flood Insurance
- Motorcycle Insurance
- Pet Insurance
- RV Insurance
- Rental Property Insurance
If you would like a quote for any of these types of specialty insurance coverages, go here and locate the number applicable to the coverage in question.
Overall Conclusion of Ameriprise Insurance Reviews
Even though the majority of Ameriprise insurance reviews online consist of Ameriprise auto and home insurance reviews, these Ameriprise insurance reviews are substantive enough to gauge whether this would be an ideal company for specialty or renters insurance.
Credio conducted a survey in 2015 of over 3,400 insurance policy holders, and from their results, they found the following ratings for Ameriprise Insurance:
- Company Satisfaction Rating – 4.1 out of 5
- Customer Service Rating – 3.8 out of 5
- Agent Satisfaction Rating – 4.3 out of 5
Compared to other top-rated insurance competitors, Ameriprise Insurance is only behind one other major competitor in an overall customer satisfaction:
- American Family (4.2 out of 5)
- AAA (4 out of 5)
- Liberty Mutual (3.9 out of 5)
- GEICO (3.8 out of 5)
- Progressive (3.8 out of 5)
- State Farm (3.8 out of 5)
The BBB gives Ameriprise Insurance an A+ rating. Most of the Ameriprise insurance reviews and comments on their profile are Ameriprise home insurance reviews and Ameriprise auto insurance reviews.
An article written by Reviews.com stated that some of Ameriprise Insurance’s pros as excellent vehicle coverage, extensive online resources, lifetime renewability for auto insurance, and more. Their cons of Ameriprise Insuance were a bad mobile app and not commonly giving discounts.
A comprehensive look at Ameriprise home insurance reviews and Ameriprise auto insurance reviews from some of the most reputable review sites on the web show just how great of a company Ameriprise Insurance is. Overall, the good aspects of this company outweigh the negative. We hope that after you’ve done your due diligence, that you will know for sure if Ameriprise is the right company to meet your insurance needs.
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